Today I FINALLY tried this place out after hearing all the hype & seeing the line always out the door whenever I visit this plaza! (Usually for Fractured Prune) To me, it was just ok. I think the concept and the flavor selection is dope, the employees are super sweet and they actually put in work with every order they make, I can imagine their arms hurting after each shift so props to them. My review is mostly on the product, but service would be 5 stars fershure. I got the Mint n Chip with oreos added, my sister got the Cookies n Cream and my mans got the Banana Split which I actually enjoyed more than my own. I probably wouldn't go to this place on my own if I was craving something sweet since I would probably just get a donut next door but if someone invited me or suggested to go to this place while we were out I would be down! I would definetely go back but it didn't "WOW" me.