Slow service. Not as "on the ball" as my old IHOP back in Maryaland. Had a total customer service "fail" when I went here on Free Pancake Day. Managers made it up to me with a $5 off voucher for my next trip. Still feels like a place bored college kids go to goof around instead of to work. With all of the awesome and affordable independenly-owned breakfast places to try in Pittsburgh, I don't think I will be wasting my time or money at this IHOP.