The food quality is completely inconsistent and the customer service is non existent. Tonight, I logged in and ordered a pizza. My husband went to pick the pizza up, and they said the order was not there. I checked, and apparently I had made a mistake as the order was sent to the Hungry Howie's in the university area despite historically only ordering at this location. As a courtesy, I called the University area to inform them of my error and let them know no one would be picking the pizza up. They offered to cancel the order and refund it without my asking out of good customer service. Meanwhile I re ordered to the south blvd location, and my husband sat there as they ignored him for over 40 minutes. The result: a cold pizza that was completely wrong and employees talking about my husband and our order as he sat there while simultaneously ignoring him for 40 minutes.