Should've read the reviews! I basically came here because I didn't want to go to the DMV myself. Went on Saturday 10/7/17 to get a smog and renew my registration. Everything went smooth with the smog and then the fellow gave me a price, which sounded off. DOUBLE CHECK YOUR PAPER WORK, he was trying to add $10 to my registration price and said it was what showed up on the DMV website, which was a lie. He then "looked again" and saw I was right. So that happened. Then an hour later, he calls and says my paperwork is at the shack, so I went and no, it wasn't. He gave me a long story about who knows what, point is my paperwork wasn't there. Went back at the end of the day and everything seemed in order. Then on 10/11/17 (today) I got a call from Smog Plus saying they need additional info to process my registration?? Girl said she was on the phone with the DMV and they needed it... wtf. So now I have to call the DMV to make sure everything is OK (the girl said it was but WHY should I believe them?) and of course the DMV does not answer the phone. Moral of the story - save your money and honestly go to the DMV yourself, they are a smidge easier to deal with than these losers.