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  • I have a major bone to pick with the management of these stores. Had a couple of really bad customer service experiences with their server, Candi, attempted to file a complaint about it and nothing was ever done. I have spent a ridiculous amount of time just trying to get someone to acknowledge the issue and tell me they would look into it and they couldn't even give me that. I was a regular for several months, spent my last birthday at this location, have NEVER had an issue worth filing a complaint about in my life and they just ignore me?? GREAT customer service! You can check out my review on the Sunset store for more details about what went down. Just sharing here because I know the management has gone back and forth between both of these locations. I also heard that Candi was transferred to Boca Park once or twice because of issues she was having at the Sunset location. Bottom line, if you have a complaint these people will NOT hear you out or do anything about it. They just don't care about the customers so, in my opinion, they shouldn't have any. If you've ever had an issue with Candi or any other servers please have enough respect for yourself to just walk away and take your business elsewhere. These people don't deserve your money.
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