I've been tanning for many years, so I know the quality of beds that work well with my skin and this salon does not have any. A few are outdated and still the owner insisted on over charging. Although I'm very disappointed with Custom Tan & Spas tanning beds I know a very good friend who loves the spray tans. Just this week I've referred three potential loyal spray tan customers. Just earlier I witnessed yet another side of Custom Tan & Spas unprofessional customer service from none other than the owner herself Paula Burr.
Paula had shared her personal phone number with me earlier this year so I felt very comfortable texting her at 6pm tonight requesting a spray tan before a vacation tomorrow. Paula responded, " Seriously, I'm off of work. I requested if there was another employee available. She replied, " Seriously, this is my personal phone." Then proceeded to scold me with vulgar language and the most unprofessional attitude I've ever witnessed from a business owner.
I will not send Custom Spa & Tan anymore business and I strongly urge everyone who considers going to this salon to think twice.