CUSTOM MADE A BIG LIE. Custom mean made to buyers specifications. Therefore any alterations is on the seller not the buyer. The girls all spent $30-$180 in alterations, Flower Girls dress was paid for with alterations.. Night before the wedding we discovered the dress was 4 1/2 inches to long. Her remark PIN IT UP. Really why not a refund for the alterations portions. she did not give the girls contracts or receipts. She give 20%off if you pay cash or by check. Wrong then you have no recourse if something goes wrong. You don't even have proof you purchased a dress. She is not able to give you a ship date. Any good bridal shop should do that no less than 48 hours of purchase. You know why she can't? The dresses are made in China & she has no clue how long it will take to clear customs. Think twice before you order.