Well they made us wait several minutes with no host, finally host shows up and says they are only taking reservations because they booked a bunch of banquets. Seems to me that they would prefer to turn down a reservation than turn away customers at the door, I mean, it's Buca di Beppo. Who would expect to need a reservation? And if that's the case, have someone ready to tell me, don't wait 5-10 minutes. Put a sign on the door. Such a ridiculous business practice.