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| - Here's a classic example of a place that has been Grouponed one too may times. If you're going to offer so many deals, then make sure to have the space and staff to handle the influx of business. Not to mention a good product to begin with.
We had to wait for 15 minutes after being seated before anyone even acknowledged us. At least we didn't have to wait for 20 minutes at the door like the others who arrived after us-- and that is 20 minutes for these other people to be acknowledged, not to be seated!
The awful thing at this Japanese restaurant (aside from the black grease smudges on the walls) is their menu doesn't include any combos with sushi and maki etc. Only a al carte sushi or a la carte maki. So your Groupon doesn't go as far as you think it will. Ordering sushi A la carte is quite expensive.
I ordered a salad to begin, but my friend's cooked food arrived before my salad. When it did arrive, it did not resemble the picture in any way. The dressing was different and it looked like it had tofu in the picture. She assured me that it was just lettuce in the pic. By the time my sushi and sashimi arrived, my friend had finished her dinner and had to watch me eat.
I get that different things some out at different times when you go for Japanese, but this was to the point of being inhospitable. Our server did not even take a drink order from us. Sushi was meh.
Sushi Kai only had attached tables of four and very few two tops, so when it gets busy (like when they sell off thousands of Groupons), they have to seat tables of two at four tops and waste two seats because they can't pull he tables apart to accommodate other tables of two. As a result, if they have an influx of deuces, they wind up being half empty sales wise, but at full capacity table wise. Not good for business--- or maybe a way to control too much of the Groupon-ing?
Basically, the service was almost nonexistent. I wasn't even given a pen to sign my credit card bill.
Very poor business management, service and food. Value may be okay, but since you get what you pay for, that's not saying much. I give this place 6 months tops and it will be gone, or have changed hands.
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