I live in Mt Washington and I've been to this place a few times,the first and second time we've been here was with my husband so I didn't experience the rudeness first hand,the third and the 4th time was when I was with my daughter who asked for ice cream after dropping some stuff at the nearby post office. Here's the thing,before you start ringing the bell,you gotta make sure that you know what to order or you'll get the impression that you are bothering the owner. She ordered a chocolate ice cream in a chocolate cone,few licks and it was dripping all over her little hand. I ordered a banana split delite,I think it was good and huge too maybe good for 2 person,I paid with cash cos they don't take cards and asked for napkins. Then the owner after handed me the change shut the windows in my face without saying a word. The service is very bad. I gave 2 stars because of the location.