Seriously one of the worst experiences I've ever had!! I literally come here every month to get an oil change. I made an appointment for 3:30pm yesterday ( June 6th ) I got there at 3:20pm. I sat in the waiting room until 4:30pm. Cindy the lady who is in charge of oil changes came to get me at 4:30pm walked me over to the cashier where I paid $35 ( I had a coupon ) the cashier told me that my car was being washed and they would pull it up in the service drive. I went out there and sat on the bench, Cindy came out and asked me if this white kia was my car.. Nope. Then the one behind it must be my car... Nope. So she goes inside finds my keys comes out to the service drive and is hitting the lock button to locate my car. Oh there's my car! So I walk over to my car and notice that it hasn't been washed, ok no big deal.. then i see there isn't a sticker showing how many miles my next service should be.. So I pulled into the service drive I asked Cindy do you even think they did an oil change on my car? She said "let me find out" she proceeded to ask all the men in the service department did you do an oil change? did you do an oil change on this car? did you? No.. Nope... No... So basically no one did an oil change on my car, they had me sit there for an hour, charged me for it, and then would have happily told me it was my fault when this car blew up in a month from now because they didn't actually do the oil change.. and they were sending me on my happy way. I would not recommend coming here.. Now I'm wondering how many other oil changes they have charged me for without actually doing... Save yourself some money and hassle and go somewhere else!!!