We ordered 2 extra large 16" pizzas. When I went to pick up the pizzas I commented that both pizzas appeared small and how the box appeared to be too large for the pizzas. 2 employees assured me that both pizzas were 16". When I arrived home with the pizzas my wife also commented how small they were so we took out a ruler and measured them both at 14" which is the size of a "Large" not the 16" "Extra large" which we ordered and paid for.
I drove back to Papa Johns on Anthem Village Dr. with the pizzas and asked for the manager. He told me that both pizzas were 16" and there was NO PROBLEM. I then pulled out my ruler and the manager said well if you want I will remake them for you. The franchise owner is having the employees make smaller than ordered size pizzas and charging the customer for the larger size. They are now also charging $0.10 per packet for cheese & red pepper. Time to find another pizza place in 89052 that does not steal from customers.