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| - I am a store manager at a specialty store in the Bay Area. My friend who is a rep that works for a company that both my store and Zappos sells recommended that I take a tour of the place while visiting LV.
It is on their website who to contact to sign up for a tour. They respond in a timely manner with times available on the date that you're looking to tour. I was all signed up and ready for my tour at 1PM on the Thursday that I was there.
I took a taxi from the strip, which I don't recommend that you do, unless you don't mind throwing down $23. They do have a shuttle that you can schedule ahead of time, I just failed to see that e-mail until half an hour before my tour. Anyways, I made it to Zappos at 12:45.
I walked in and checked in with the girls at the front desk; who pointed me to a computer to actually check in to. I had a few minutes to kill, so I looked around the different things in the lobby. Everyone that walked by was really nice, said hi to me.
It was time for the tour to officially start - we had to grab badges from the girls at the front desk and then there was a room for us to go sit in to do introduction. They played a nice video of a department reenacting "Gangham Style". The guy had the tux and girls dancing in booty shorts, while partying on a bus down to a T. The tour guides all introduced themselves and then they called roll for everyone that was touring. The only large group was six people from an insurance company, the rest of us were just singles.
We were split into two groups, the singles in one and the insurance company in another. We had three tour guides, the one guy who was leading us was his first time leading a tour group. They were all really nice and went over the different departments and answered any questions that we had.
My favorite part of the tour was when the HR department did the "Milkshake" song with shake weights.
This company definitely has a unique culture. I could see why people want to work here. They have the freedom to make decisions and to use their creativity in getting tasks and projects done. This new location is great in how they have transformed the former city hall.
I'm very thankful that I took this tour to see how Zappos runs on a day to day basis. Even if people aren't looking for employment, I can see how people can be inspired by their work environment and culture.
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