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  • ZERO STARS! Horrible...... Just absolutely sad & horrible. Horrible food..... horrible management! Here's the why: The hostess seemed to me like a snotty teenager with an attitude. You know the type, an obviously self-absorbed, entitled millennial with more attitude than personal skills or intelligence. If only Twitter, Facebook and The Kardashians (likely her life-guides) would tell her to act professional and friendly. I won't hate on the kid waiting our table because none of this was his fault. He didn't cook the lousy food or fail miserably on the other aspects of this nightmare. He seemed like a cool young guy who was doing what he should be doing: working hard and making a living. Bravo to him. Lets start with the manager, or whatever level of supervisor she was. An unhappy looking middle aged lady. The order was wrong and instead of keeping her pie hole shut and fixing it she wanted to argue...... really? Look, I'm not "tough customer," I was a waiter & cook for years and I know that when a customer wants something fixed it's easier to just do it than to be a wanker about it. "The Customer is King" was a slogan that created many great businesses, and it is truly dead in today's America. This miserable old lady reaffirmed that. The food sucked! The steaks were not steaks..... I'm not kidding. I honestly think they were some type of skirt or flank being passed off as better cuts. Greasy, fatty and caked in salt. HORRIBLE! I heard two other close tables talking and it was obvious they were having the same lousy experience we were. We had several folks in our party with various dishes. Everyone had the same bad experience, I was so embarrassed.... I picked this dump. I had eaten at another Appelbee's about a year ago and it was decent. This location just sucked. Go ahead and try this spot out....... if you enjoy REHEATED meat dishes and snotty management that wants to argue. Otherwise avoid this spot like a dog turd in the street friends. HORRIBLE! We, our families & friends (and their family and friends) WILL NEVER EAT AT AN APPLEBEE'S EVER AGAIN IN THIS LIFE OR THE NEXT! HORRIBLE!
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