If there was an option for zero stars I would absolutely use it. My friend had two gift cards that she received a couple years ago and called to make sure that they were still valid. She was told that they never expire by a staff member and then was put on hold while the staff member got the manager on the phone. The manager said that the number on the gift cards would show if they were valid or not and if she brought them in the store he would look them up. She then told him that she had the gift cards and could give him the numbers over the phone. He then said that he did not have time to look the gift card numbers up. My friend, frustrated and astonished that a manager would treat her so horribly called back and asked for the corporate or district manager's phone number, which the manager Mike refused to provide. I still can't wrap my head around how the manager Mike treated a potential guest. Due to this I will never dine at any PF Changs again.