For the past year & a half this place has been my standby for dinner after arriving at CLT airport. Food is much better than the chain type places nearby... however, last few times I've been there I've left a bit disappointed. I was there two nights ago & felt the food was overseasoned which is hiding the true flavor.
Service is always very friendly & accommodating. Next time I'll remember to ask for dressing on the side & steamed veggies unadorned. Yes, there are folks that can't survive without salt... give them a salt shaker. With the awesome Charlotte Farmers market nearby... let the veggies speak for themselves.
I find lots of fried and "smothered" options on plenty of southern menus. Roosters needs to be a gourmet cut above to match the price & service. They've hit the mark before & they can do it again You can definitely do worse in the neighborhood.