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  • Bad experience after bad experience I figure it's time to share so no one else has to experience it! - bought a brand new Mazda 3 march of 2015 . Worked fine until feb 2016 I had to get my first break change which is normal. So I paid full price to have my brakes changed tire rotated and oil change. I come back a month and a half later for another oil change and he tells me again I need new breaks. So I tell him I just got them done and they tell me I haven't so I confirmed yes I did and they say oh actually I do see you got them done so good thing is is they will only be 160$ instead of around 280$ and I said no I have only put 6000 miles on those breaks and I don't need them done. So he calls me back again and tells me oh what if I can do it for 140$ and I told him no and returned back to the dealer with the paperwork to show them my break pad inspection sheet they give me each time. So they admitted someone charged me for my breaks and didn't actually do them. They offered to correct the mistake but I ended up trading that 2015 Mazda 3 in for a 2016 Mazda 3. - first oil change on my brand new 2016 Mazda 3 on feb 28th the oil change took over 2 hours with a scheduled appointment and I get my car back and it smells horrible I can't figure out what it is. Well whoever worked on the car was smoking inside my car and dropped a cigarette on my seat. That partially melted my seat cover and left it there. I got in my car so fast I didn't see it so when I get home and get out there it is right on my drivers seat (I don't smoke cigarettes, I think they're gross) picture will be attached. - may 30 I return for another oil change and tire rotation. it was fine I left and now a day and a half later my tire is completely flat. This is the second time this has happened. On October 8th I also had this happen(it actually completely blew out on the freeway). So in October I thought well that's weird and let it roll off because things happen but now this is two times in under 8 months that within a day of leaving the car dealership my tire goes 100% flat and they tell me I have no warranty. I purchased this car 6 months ago and I call to advise them this is the SECOND TIME this happened right after I left the dealer and I'm told it's "NORMAL" because we live in a hot place. I got my car in November and this is May we haven't even reached the hot months. Then she tells me well we have had a few hot days. This place is full of excuses. No help and all they are looking for is your money they don't care about you, your car or your experience. I wouldn't recommend to anyone and I'm looking asap to trade this car in for anything else so I do not have to deal with there mess anymore!
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