I hear nightmares from people and their various car dealerships. I am just glad I am not one of them. I love my Infiniti and I would not take it anywhere for service but Park Place Infiniti! I don't know much about cars so I rely on Kevin, my Service Writer. He tells me what needs to be done, when it is needed and why. When I am due for my next service, he calls me and sets the appointment! Now THAT is service! AND when they are done, my car looks brand spanking new! Thank you Park Place Infiniti and thank you Kevin! You guys rock!!