| rev:text
| - I don't usually make negative reviews but I had to write something after my experience yesterday at this ten rens.
I usually prefer chatime or coco, but the good thing about ten rens is that they usually have promos on wed or thurs every week for members (check the app messages for more details).
This Ten Rens is good, but inconsistent. Sometimes the drinks are great and sometimes I rather just throw it out than drink it. (Usually their mango slush tastes watered down btw, so don't bother wasting $8 to get it).
Yesterday, they had a promotion for 50% off hot drinks.
So me and my boyfriend went to grab one.
Got to the store and I asked the cashier to confirm that they had the promotion that day, yet the cashier looked confused and wasn't even aware of it.
After she confirmed it was accurate, my boyfriend and I were trying to decide what to get (we've never had hot bubble tea before, so we were unsure about what would taste good).
We asked the cashier, multiple times, if she could give us a recommendation and all she did was point us to the section on the menu where there were hot drinks and didn't bother giving us a suggestion.
ANYWAYS. Long story short, my bf and I got 2 separate orders.
I ordered a hot honey green tea with tapioca.
And my boyfriend orders one hot honey green tea with tapioca and one hot milk tea with no toppings.
We got our drinks and the barista was nice enough to put it in a tray for us. But before we left we asked the cashier if they labelled our drinks. She said yes, they are labelled, the one with "M" is the milk one and the one with "H" is the honey green tea. That makes sense right? Wouldn't be so hard to mess that up right? keep reading lol
I took home the 2 honey green tea drinks and my boyfriend went home with the milk.
Got home, and of course the drink labeled with the "M" was actually honey green tea, so my boyfriend had to come all the way back to my place to switch the drinks lol.
The most annoying part was that both honey green tea drinks were suppose to have tapioca, yet only one drink did. They put the tapioca in the milk tea drink, which was disappointing for my boyfriend, as he didn't want any to begin with.
On top of all this, the drinks were EXTREMELY sweet. I usually like really sweet bubble tea, but this just tasted like a cup of syrup. I had to add more than half a cup of hot water to balance out the sweetness, and it was still sweet.
Very disappointed with this ten rens. Don't bother wasting your money on drinks that are inconsistent and are way over priced. We paid so much for our drinks but they cant even make our drinks correctly. Stick to chatime or coco.
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