soooo ...I've revisited the goodwich i figured that after having a bad customer service maybe the management learns from the experience ..... because customers are the most important aspect of your operation...no customers.... no goodwich...no jobs for those employed by goodwich!!!! it was late on a friday night i live close and the egg sandwiches are pretty dam good.... my stomach wins in my struggle to revisit this shop downtown...same night manager same crappy service.... i order and pay for my sandwiches and the guy says " i shouldn't have taken your order unless you extract your yelp review".....he also comes at me with this " what you think the owners were gonna back you up " ... the eeeffing nerve of this dude so i ask for my refund and pledge to neverrrrrr step foot in this place again!!!!! im gonna say this because i feel its true at this point .....i feel the night manager is a racist I'm a mexican american guy and its either he's not very patient with people or he just doesn't like my kind!!!!!