We went on a very buy Friday night... we had to wait about 20 minutes, but we got pagers and walked around the outdoors area at Caesars. It was a nice wait. Our food was delicious and the service was excellent. We got a frozen hot chocolate, of course... it was yummy! I am from NYC so I am familiar with Serendipity. I was excited when they opened one here... but I waited a while before checking it out. I am glad I finally did...