This company is great to work with. I was having trouble getting cyclosporine (pill form) for my dogs allergy meds and the cost was very high. My brother in law, a vet mentioned this company and the fact that we could get the liquid version of the med. I had no idea and my vet had not mentioned it. Anyhow, I called, they sent the liquid form of the med, it works well and costs less than the pills. Whenever I call Road Runner, I get a person quickly, they look up my past order info, process my order and it arrives in 2-3 days. They are warm, professioanal and nice to work with, refreshingly customer service friendly. Thank you.