I have to say, this shop is very cute and will fulfill the needs of any dedicated knitter. The store clerk helped me pick out a gift, a nice book, for a friend of mine. Unfortunately, the gift was not what my friend was looking for. I was told later by another employee that they do not do returns on books as they have had issues with people photocopying the knitting patterns and returning the books.
After speaking with the owner, she agreed to give me an exception after explaining the policy. It is not likely that they are willing to do this again for anyone. So, if any shifty knitters are reading this, SHAME!
Also, if you had read my last rating of this store, please disregard it.