Okay so admittedly I was salty when I wrote my first review after being unable to get an appointment but ONLY because I love Dr. Obeng. He is a top rate doctor who not only genuinely cares about his patients but also brightens up my day every time I see him.
If you're considering trying out a new health care provider I highly recommend Dr. Obeng, he's the best PCP I've had in my 38 years.
Evidently Time Warner was providing sub standard IT service (big surprise, right???) which caused Alfa's phone system to lose some voice mails. Alfa has returned to their original provider so hopefully they don't miss future appointment requests.