My husband and I ate here three times int he last 2 months. Out of the three times, the service was fairly good 2 times, but horrendous the last time. I watched our food sit in the window for seven minutes before it was brought to our table by a different server because ours had disappeared. The food was lukewarm and bland 2 out of the 3 times we ate here. I would expect this kind of food/service at an Olive Garden but not at Brio.