Worst Apple Store ever! I was told that if I took my damaged phone back to the Apple Store at Summit Mall. They would replace the phone but when I got there. Josh a sales leader said they would not replace the phone right after I was told they would. I asked Josh why can't you replace it. He said it was to damaged. Hello I already told them it was damaged! Josh said that the apple document says he can't replace it? Can I see the document? He said no! Company rules. Whatever! Josh is an idiot and Apple is crap! They don't do what they say!!!!!