I've been going to Congee Star for a few years now. Either to dine in or take out. The food is good, the price is not the best I've seen. But the service is poor. The servers are rude and just don't care about anything.
After taking out food, I realized at home that my order was wrong. I called in and they wanted me to go back and pay for the difference of what I was supposed to get. I asked for at least to be delivered, they said no. I asked for a discount, they said no. They gave me no option and made me pay for their mistake. They weren't friendly, gave me no option or at least an advantage. We decide to drive back, return the entire order and get our money back. They were ok with it. No apologies. No trying to fix the issue. Zero care.
I'm done with that place.