Stuart really helped me in choosing the perfect luggage for my frequent business travel. He was never pushy, but took the time to listen to my needs and give me options for meeting them. Two years after making my purchase, I am glad I went with his recommendations and would highly recommend that others give this shop a try. I know I wouldn't have done as well in a larger store without the expert help Stuart provided. The personalized service really made the difference for me in making the right purchase.