I called this morning looking for a part for my sea doo and the lady who I spoke with said they don't carry that part. I asked her if she could point me in the right direction as to where I could find that part in Phoenix, and she was very snooty and told me that my sea doo is very old and that I probably can't find it anywhere locally. Then she proceeded to calculate the age of my sea doo and remind me that it is 12 years old! She didn't even offer to order the part for me. If I'm ever looking for a new recreational toy I definitely will not ever go there.