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  • Second time at this location and it was horrible. I work in the restaurant industry so it usually takes a lot of wrongs for me to think service sucks. Upon arrival not more than 10 tables in the entire restaurant and got sat promptly. After 4 minutes of server (Tara) not even stopping by to greet us, I asked the first person who walked by (happen to be the manager) if we could get a server to offer us drinks. He took our drink order and she finally rolled up right before he delivered the drinks. We were ready to order so she took our order and for as slow as it was it took 26 minutes for our food to come out. She asked if we needed anything and we said no, but after a few bites into our meal we noticed my son didn't have all the condiments that came with his fajita dish so we waited a bit, then looked around and saw one server tending to her tables and our server nowhere to be found. I asked the other server in passing if she could get our server but instead she offered to get the missing condiments. As always server came by just a little to late. After finishing our meal I was looking around at an even slower restaurant with fewer tables and our server nowhere to be found again. Went up to the cashier, paid the bill and of course as we were leaving here came the server always a minute behind. Not sure if she was doing side work, eating, taking a break or just hiding but it's sad that every time I looked around the restaurant she was almost nowhere to be seen. I guess my problem is if you're that slow there's no excuse for poor service which is exactly what I felt I received. To be honest this location is 3 minutes from my house, but I'd rather drive further to the Tropicana location for better service and food.
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