I've been to Superpoint many times since they first opened. It's amazing how great the food is but service ends up leaving bad taste in your mouth when you leave.
Superpoint offers awesome thin crust pizza and the pasta is a true gem and best in the city. Definitely better than Terroni, Libretto etc. Very enjoyable in the a chill and casual atmosphere.
The service though........ugh. Waiters and bartenders are consistently aloof/cold, ignore customers, and don't make any casual conversation. It's gotten to a point where I crave the food but avoid going and recommending to others. This is coming from someone who frequents Chinese restaurants where the waiters yell at you.