I'm gonna talk about two things here during this review, both positive. First off, on yesterday I visited Chicken King on Nations Ford for the very first time. I usually go to the location on S Tryon but I moved recently and discovered this location through Yelp that is only 6 min from my house. I went in and placed my order, a 3 piece chicken dinner. Other customers arrived during my wait as they cook to order. I noticed the very nice and pleasant young cashier explaining that their telephone lines were down rendering their credit card reader useless. I then notice instead of refusing to serve the pending prepared food they were simply serving to go orders without pay (for free)and doing so nicely. I had no cash either, just my debit and credit cards. When my order was ready she asked me nicely to just take it and not worry about it. I felt so bad. If I'd refused it would have been waste anyway which is also bad. So I had the cashier print me a receipt so I could present it and pay next time I come in just to ease my own conscience. I will go back in to pay my bill today. By the way, the food was absolutely delicious! I am now a new customer proudly so. I would advise them to close the store next time this happens until resolved. There are people who would take advantage of such kindness and dedication to superior customer service unfortunately. Great people and great food!