Pretty good shaved ice and i like the fact that its locatrd in the Northeast. I usually go with my younger siblings. They enjoy the BHM, which has once cream and condensed milk. We've been probably 6 times, enough to fill up two punch cards. I have tried the shaved ice, both regular and sugar-free and the coffee drinks. My advice, skip the coffee drinks and the sugar-free options. The coffee just isn't as good as something good you'd get at a coffee shop. It tastes watered down and lacks flavor. The sugar-free option are just disgusting. I actually threw it out. My advice would be to just get a smaller version of full flavor options and go light on the syrup.
The ice is a bit pricey at around $4 or $5 with the bells and whistles, but it's still a nice treat.