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  • I went car shopping with my mom this afternoon. I went with her because I had a feeling some sleazy salesman would look at her and see easy prey. Yep. She wanted to look at a Ford Fusion, and I had seen 2 online at San Tan that were the best priced in the area, so over here we went. The first guy that helped us (I don't remember his name, but he rides a motorcycle) was very nice and not pushy at all. I may have happily let her buy a car from him. We spent most of that time looking for these 2 vehicles that were shown online. Unfortunately, he had an appointment, so he sent Harry out to us. About this time was when I figured out that the 2 cars were right in front of us... But marked up significantly. One that was $13,600 online was at $17,000. When I pointed this out to Harry, he looked... displeased. He admitted that was his lowest price but that they like to try to make more so there's the $17,000 window sticker. I find this to be scummy business practice. (That said, here's your advice - if you do wind up buying from them, pull the vehicle's VIN online so you can find it & bring a screenshot of the advertised internet price.) He did some seriously annoying, dumb s***. He would not shut UP about all the most minute features of the car. My mom doesn't care about nitrogen in her tires. He spent 2 full minutes going over the radio with her. The man went a little too crazy on the old sales advice about repeating your customers name. If I had a nickel for every time he ended a sentence with her name, it would have bought our lunch. During the test drive, he instructed her to stop in the middle of the road. Straight. Up. Stop. To flip a u-turn. When he did this, there was a massive truck behind us at 40 mph... I prefer my car shopping nightmare to not come with an additional side of vehicular manslaughter. However, Harry had already 100% lost any chance of a sale when he had her sit in the car to do 10 minutes worth of his recitation, and left me in the hot sun. I wandered away to look at other cars, but kept returning to walk right past his window/in front of them to hint at "Hey maybe you should remember the third person". Nope. He finally opened the door and asked if I wanted to join them in the car... She told me later she had to pointedly ask where I was. It was apparent he had identified that it was to be HER car, so ergo I was not worth a second of his attention. Guess what? I may not be the one on the registration, but my opinion is mucho importante. Had you reached the finance desk, it would have been me you had to run the numbers by. Had she needed a co-signer, it would have been me. You catch my drift? Don't be rude to the other people who are tagging along - they are going to talk about things with the buyer when you walk away, they may be co-signing or checking over negotiations, and they can seriously make or break your sale. Epic fail, my man.
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