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  • Visited this jewelry store three and a half years ago and found this truly stunning white gold penguin pendant/pin with white and yellow diamonds. Wanted to get it for my wife but at the time I just couldn't. That haunted me ever since. For years I tried searching for it on-line to see if it was available elsewhere. I simply could not find it. Well, my wife and I recently stayed at The Venetian and I made it a point to visit Ben Gioielli & Co. again...just to see if it was still there. Long-shot I know. LO AND BEHOLD it was still there! And the exact same representative, Danak, who showed it to me all those years ago was still there and REMEMBERED me! She said you don't get very many people walking into a jewelry store asking for penguins so although it was a long-shot it really wasn't too surprising it was still there. It was a custom job so it was truly one of a kind. Well, second chances are oftentimes hard to come by, so this time around I got it for my wife right then and there and at a nice discount from what it was when I had to turn it down all those years ago. They even offered to add a dedicated chain loop (at no charge!) to make wearing it as a pendant more natural. If I ended my review here it would still be an awesome experience. But it doesn't stop there. Since the chain loop required custom work they needed to hold on to it and ship it to us. Well, my wife and I were headed to a nice restaurant and I really wanted her to be able to wear it during dinner...so they let us do that. When we returned afterwards (they were open till 11PM--on Memorial Day!) they took the pendant/pin, offered to clean my wife's wedding ring, and broke out a bottle of champagne. Seriously, I don't get this kind of service at Tiffany's...what a pleasure it was shopping here. And what an absolute fairytale book-end to my three and a half year quest to re-discover and acquire that special one-of-a-kind gift for the love of my life. Thank you, Danak, and thank you Ben Gioielli & Co.!
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