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  • Me and a friend went for drinks and food at Chilly Palmers. Johnny was our bartender. I asked for his name to be polite (no name tag) and he replied "Johnny". We then proceeded to order nachos and a few minutes later he came back saying "There is no sour cream, but it's fine without it". I responded that I would prefer it with it, so I changed the order to the Chilly Sampler. He looked a bit irritated since it was apparently being cooked (not my problem; he could have told us when we ordered). Awaiting the Chilly Sampler we began to play pool. Me and my friend forgot his name and wanted to be polite (mind you we are the only two in the bar), so I went to the bar and asked if his name was Jason. He responded with an attitude saying "It's Johnny, and if you keep asking I'm going to have to ask you to leave because you are under the influence." We are at a bar for heaven'a sake! Accusing someone of being under the influence of something other than alcohol is very condescending (especially when apologies were ample for not remembering his name). I'm not good with names and there is no name tag, so crucify me for asking for your name twice. His demeanor was completely unprofessional. I didn't ask in a rude manner; I wanted a comfortable atmosphere (as I'm sure most genuine people would). We lost our appetite and didn't feel welcome, so we decided to leave. We paid for pool, which we didn't play, and my friend left an undeserved tip. This type of customer service is unacceptable and distasteful. People like Johnny are a disgrace to the night life industry and should have no part of it. Thank you for the negative energy on a night that was supposed to be delightful. In other words, BAD SERVICE AND A VERY BAD ATTITUDE. When I go to a bar, I do not expect to be patronized by someone that I am supposed to tip for their services.
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