My friend had guest passes and invited me to come use their kid pool with my son , when we were checking in one of the employees was giving me a hard time about letting me in , he thought I had already been there before so he said I had to wait 60 days or so to return. He than took me back to his office and asked what my reason for not being enrolled at their gym was , I simply said because their membership was a little too much for me at the time , he chuckled and acted like an ass after that , he asked what my fitness goals were and I said I work out at home , he said "oh so you don't have fitness goals" , and he said "I was going to extend an offer for a 10 guest pass but it looks like we aren't a fit for you". I wouldn't want a membership with these people , you don't treat a guest that is there for the first time like that , so that's the reason I rate it a 1 star , the guest should always be treated with respect.