This was only my first time shopping at this store. I went there right after I got out of school, I'm a student at Universal Technical Institute. The store seems really big compared to other Best Buy stores I've been to in Yuma, AZ and Las Cruces, NM. I was able to find my way to the laptop area without any difficulties and found just what I was looking for right away. The sales associate was polite and took care of ringing my purchase up right away. I'm definitely coming bac to this store not just because it was big and had lots of things to choose from, but the associates seem knowledgeable. Additionally, the store is only a couple of miles from my place.