Stopped in around 4:30 today and sat in the bar area to get the HH deals. After waiting at our high top table for about 15 minutes, a manager stopped over to see if we had been waited on. We told him "no" and he ran off to grab some menus. When he came back, he assured us one of his servers would be over right away to take our order. Since it wasn't busy, we figured this would be true. About another 10 minutes went by without being acknowledged by a single staff member, so we decided to leave. We headed over to Firebirds, where we had exceptional service and excellent HH drinks.