What a disappointment. Hubby and I came a while back for a couples massage and though the place is very cramped and awkwardly set up, the therapists were good, so we made another appointment -- had to book out like 3 months in advance, because we wanted a Saturday afternoon. When we show up, not only do they not have our appointment on the calendar, they have no record of us. Definitely not ready for prime time. There are tons of alternatives in Scottsdale, so we won't be back.