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| - ******RUN AWAY******
Classic bait and switch. Reverse went out in my truck. Drove it from Prescott AZ to Phoenix AZ. Over the phone they said "950.00" plus hard parts (350.00) on high side. Few days go by and I call them and they tell me "Your Transmission was shot". The truck would not even drive up onto the lift. (TOTAL BULLSHIT). I said You're full of shit I drove it from 125 miles to you and it was fine, and you want me to believe the entire transmission never slipping in any gear except Reverse and took a shit from where I parked it... to your lift? 45 feet? Jeff is a New York CON ARTIST!
I knew where this was going. They hand me back my transmission in pieces and hand me a bill for 950.00. So I authorized the work. When it was done and I was going to pick it up is where it gets even better..... 3,200.00 for a basic Chevy 4L80E transmission. I could have bought a performance transmission for this price. 3 year 36k miles. (most people drive 36k miles in 2 years) So its a 2 year guarantee.
So the front desk guy calls and gets me "financing". The people bring him over two checks. Finance guy gives the guy up front a kick back check and pays the company. (I have been in sales and I know what I witnessed) Guy behind the desk says to not say anything to the owner.
After Fiance charges and set up fees $3,525.14!!
I make decent money and I have paid off the loan in a month and a half. In that time it was 8.00 a day in interest in the 1st 2 weeks (130.25 interest in two weeks).
Once I made the 2,000.00 payment 2 weeks later, It dropped down to 4.00 a day in interest. in that month it generated (140.86 in interest)
I am not mad about the loan company, I know and understand they are high risk in their industry. What I am livid about is the way this company bait and switched me.
While waiting for this truck to be fixed, I lost my other transmission in my other truck (4L60)
I called up Copper State Transmissions at 1121 S 21st ave Phoenix AZ and I bought the Rebuilt transmission and a new torque converter 1 year warranty 12,000 miles for 650.00 out the door. Family owned and operated. Veronica was amazingly helpful during this time.
I was happy to know there are still honest shops out there, We just have to find them.
If you are a single mom trying to raise a child and your car went down, some one on a fixed income or just a majority that is out there working your ass off to make a dime and your vehicle transmission goes out, STAY AWAY from these clowns. (1 star is too much for them)
Also The financing is not the way. I make 86k per year. If you make less than 20.00 per hour DO NOT USE THE FINANCING.
I am sure they will create a fake account and give themselves 5 stars to off set this. I am a hard working person, and I was raped by this company. In fact, My temp gauge is stuck since they did the work and there is a humming in the transmission already. I am not looking forward to dealing with them on the warranty issue.
Be Blessed.
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