The Fiber Factory was one of the very first yarn stores that I went to years and years ago when I first learned to knit. I hadn't been back until recently and my opinion is somewhat unchanged.
The staff is nice enough. The store is nice enough. I bought my spinning wheel from them and they let me try out every single wheel, which I appreciated. They carry different spinning wheels that not everyone in the state carries: majacraft, lendrum, etc.
Years ago, when I first went I felt sort of indifferent. I got some nice yarn and wasn't used to buying yarn from a yarn store back then. Today, I sort of feel the same way. I don't feel overly excited, but I would go back. I kind of have a fiber problem and I wouldn't necessarily choose them as my first choice to get my "fix". I don't feel a "sense of community" that I like to experience at my LYS (local yarn store), but they are friendly.
I would say "check it out" because you might find exactly what you're looking for.