Always saw a line at the drive thru so thought I'd give it a try. Have had their box meal (3 piece chicken, fries, Texas toast, and drink) several times. The chicken is very tender and the breading is very light. Some may not find it spicy or tasty enough but I felt it only made the natural flavor of the chicken stand out more. By comparison, Chick Fil A is more highly seasoned and too salty for my personal taste. The sauce is also delicious but again not too overpowering. The fries and the toast were ok but in my opinion nothing special. I wish they had a chicken only menu item. I tried the cole slaw and again nothing special for me.
Addressing previous criticisms of service and cleanliness of the indoor dining room I can only say that the 3 times I've been there in the last 7 weeks, once during a busy lunch rush, that the service I received was very friendly and attentive. Once I walked in while one employee was cleaning and they greeted me and immediately directed one of the counter persons to take my order without delay. The tables were clean and the fountain drink area was well kept. So I believe the management has heard and responded to the previous comments. I'll keep this updated because I definitely want to go back.