If you want to bring your mutt, your pesky feline (I mean that in the most endearing way - I've always had 1 or more cats in my house!), or even your show-worthy cat/dog you are probably going to be turned away from this place. This is an exotic pet clinic meaning bring in all your reptiles, pigs, parrots, and rabbits.
Oddly enough can you guess what I brought in? A cat. Not any cat but an F2 Savannah cat so she is 25% wild. She is probably at the far end of what they will accept at the clinic. The first time I brought in my cat everyone that worked there said they had never seen a cat come into their clinic.
With that said before you bring in your dog or cat call them and see if they will accept it - we did and still amost didn't get in.
I adopted/resuced my Savannah from someone that could no longer take care of her. She is far from a lap cat and would probably rather be sitting hidden in a secret perch near the apex of my house spying on anyone that walks by than sitting on the floor. With that said she has been through two families and we had no idea what she had seen or been through. We did notice that she had some discharge coming from her mouth as to what the previous owner said was allergies. We wanted to verify this claim so we brought her in to see Dr. Todd.
Well, besides her being 25% wild she acted like she had never been to a vet. She pretty much freaked out and wreaked havoc in the examination room. The only option she left us with was to knock her out... via a blow-dart. Holy crap! Once she was out Dr. Todd got to work on her and found that she had a bad infection in her lower jaw that had rotted all her teeth out. They literally fell out when he touched them. Now she is on some antibiotics for 3 weeks to kill off her lower jaw infection.
Long story short I don't think that another vet could have done what they did there. I mean, how many vet offices do you know that have blow-darts much less have used them? Probably none. Luckily he has experience with wild cats - he used to be the doctor for that crazy guy on the Tiger Next Door documentary (check it out). Hitting a cat with a blow-dart was probably tame to what he has seen, honestly.
I've been back there twice now (initial and followup) and the second time he didn't charge me for the visit since he didn't feel there was any real benefit of taking her out of the carrier. She is eating and behaving as normal as she can so there wasn't a reason. I felt this was a good call and it was greatly appreciated that the visit didn't show up on my bill (just picked up the new lot of medicine).
On a separate note, I also like everyone there. Working with different animals seems like an awesome and rewarding experience... at least much more than sitting in a cubicle and having your superiors demand paperwork just to have them take your name off and put their name on your work.