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  • This review is for the Optical Dept only. We've been members of Costco since 1994. And today, we've encountered the rudest Licensed Optician to date. We got a ticket. We waited patiently for 30 minutes to be helped. We noticed that people that came AFTER us were and have been helped before us. So I sent my niece to inquire if they're using the ticket systeme to help customers. The Licensed Optician said were next and dismissed my niece. We're new to glasses or getting glasses. So we asked the License Optician Karen. Our inquiries were greeted with rude and condescending comments, loaded with such a negative attitude... "What? You didn't ask your eye doctor?!" We explained that we were seen by the eye doctor mid 2015. She rolled her eyes, and continued on using unfamiliar terminologies. So we asked. After all, we are paying customers, and we were proper customers. She didn't quite like that we inquired. Deep sighs, sarcasms, and more eye rolling followed suite. We will never use the Optical Department again. I wonder if the reason we were treated like shit is because we were the only brown skin at that time? Very odd indeed.
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