rev:text
| - My wife and I started going to this restaurant before they relocated to current unit. Was a small but yet very friendly cozy place back then and food was top notch you could feel the passion while they strive for advancement. After many years now we go with our kids, food quality gone down drastically, and passion disappeared particularly new staff. We ordered grilled calamari, pineapple fry rice, yellow curry beef, and Singapore chicken rice. The server rest assured except for yellow curry, everything else is suitable for small children. First came the Calamari, I cut a small piece and gave it to my 4 yr old girl. She started crying and screaming, barely mentioned 'pciy, pciy'! (She means spicy). Should be impossible but when I tried it was in fact extremely spicy. Turn out when either the chef or server carry the plate to our table they accidentally spill the hot sauce from side plate onto the main plate. We asked for a replacement politely, but was told by the server 'well maybe the kids can eat from remaining orders'. With absolutely no regret. Obviously the 4 yr old was too afraid to try anything else. Besides the rest of the orders were all below expecting, beef is hard like rock, chicken was dry and rough, rice tasteless and soggy, the pineapple in the fry rice were bit stinky. Before we left I explained to the owner (lady behind cash) on what has happened and that we are disappointed on how their service and food quality has gone down, being a loyal long term customer we just wish to share feedback so she could look into it. Her response was that she doesn't hear anything similar and restaurant is always packed which backs their quality and service. OK boss am sure plenty of the other more authentic Malaysia restaurant would welcome us. For food quality alone, the small Malaysia store in First Markham Place food court taste much better in my view yet lot more friendly? and cheaper.
|