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  • Do not buy a Sears Brand Kenmore anything! We bought a brand new Kenmore Elite top of the line almost $4,000 refrigerator. It lasted 18 months. I have had over five repairmen out to try to repair it. I have gone 25 days and still counting without a refrigerator. The store will not help out - all they say is it is out of warranty! OK, even if I HAD bought the overpriced warranty, they can't fix it. And the book says compressors and cooling systems have built in extended warranties. The telephone service is non-existent. You wait and wait and then they disconnect you. They refer you to LG who built the unit and they say no, call Kenmore. It is a JOKE. The repairmen never show up during the 5 hour window - ever - and sometimes don't come at all. After so many service calls, it should be declared a LEMON and RECALLED. They just want you to go away. Well I suggest you "go away" to another brand and company other than SEARS. I can see why they are going bankrupt! They "ain't what they used to be".
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