These guys are great! I had my Miata in to have the 2 side windows tinted, everything went smooth and the results are great, the car is much cooler (and looks cooler, too!). They explained everything to me over the phone when I made the appointment and again when I got there.
About 2 months later I brought my other car in to have the 4 sides and the back window done. The car is 18 years old and becuase my kids sit back there and we have those shades with suction cups on them I haven't rolled those windows down in a couple of years. So the back window regulators were worn out from age and disuse (this was confirmed by the body shop next door and my mechanic) which made my freshly tinted windows fall down into the doors! Thankfully Leslie and the other people there worked with me to make sure the scratched film was replaced and that I was a satified customer.
It is always great when a transaction goes smoothly but the true test of a good business is how they handle things when they go sideways. Made in the Shade has proven to be a shop that does high quality work and makes sure their customers are satified.
Highly recommended.