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  • What a miserable experience we had at this Chipotle location. Typically I really enjoy eating there and am a regular. After telling my sister how great Chipotle was, she decided to try it with me for her first time. But this time, the burritos were soggy and dripping with wetness, soaking through the tortilla to the point where the burrito was just falling apart (the salsas were sloppily slopped on by the employee without draining the water). The employee (a sullen black girl with a very bad attitude) was the one who carelessly made these burritos. I was disgusted by my burrito and lost my appetite. My sister was grossed out but had to eat because she's a diabetic and took her shot. I tried to return my burrito but was told by the manager (a pregnant girl who claimed to be the manager) that without a receipt she couldn't do it. (even though we obviously just bought them there) This pregnant "manager" then inquired with a different manager (a man), who then gave us a nasty dirty look before begrudgingly giving me a "free burrito" certificate, with no apology or explanation from either manager. I was very unhappy with all this, and my sister was so disgusted she vowed not to come back to chipotle. What is happening here? This location is usually packed, but was nearly empty.
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