I'll tell you exactly the point when I knew I made a mistake walking into Tizzerts. But before I do, this review is based solely on their cupcakes which are below average. They're located in an industrial complex which could be difficult to find and they don't have any cupcakes on display. They'll provide you with a paper inventory of their cupcakes and you can pick from the list. They're very friendly and helpful, but I knew I wouldn't be satisfied the moment she said , "these are frozen", my heart sunk! A cupcake should NEVER be frozen!
I purchased 4 cupcakes which totaled about 11$ and they were NOT good! They instructed me to let them thaw for an hour or so, but they were still very dry and disappointing. I am certain I won't return I'm not sure how their cakes are, but if they're frozen as well then I'll pass on that too.